Doteasy Peer to Peer Support Forums

General Category => Pre-Sales Questions => Topic started by: Ada on September 14, 2010, 10:58:58 PM

Title: Sign-up with in-store credits
Post by: Ada on September 14, 2010, 10:58:58 PM
I have in-store credits from my other accounts with Doteasy. Can I use these in-store credits to sign-up for a new account?
Title: Re: Sign-up with in-store credits
Post by: DoteasyTechA on September 21, 2010, 12:08:41 AM
Unfortunately, in-store credits cannot be used to signup for a new account. However, you can still transfer the credits to the new account for future renewal after it is active.  :)
Title: Re: Sign-up with in-store credits
Post by: Hilarium on May 12, 2011, 10:11:01 PM
if i have in-store credits and use them for hosting renewal, then if i decide to cancel the hosting service, can i refund for money? or will the refund be for in-store credits?
Title: Re: Sign-up with in-store credits
Post by: Ghados on August 03, 2011, 11:45:57 PM
if i have in-store credits and use them for hosting renewal, then if i decide to cancel the hosting service, can i refund for money? or will the refund be for in-store credits?

nope, you will lose the credit if you decide to cancel

in store credit cant be refunded
Title: Re: Sign-up with in-store credits
Post by: Hilarium on August 05, 2011, 11:20:34 PM
i do have a few credits on one of my acc and want to use it to upgrade to ultra plan.. there is no option in the payment page to use the in-store credits.. do i have to email doteasy to use credits for upgrade???
Title: Re: Sign-up with in-store credits
Post by: xelloss on August 08, 2011, 06:27:41 PM
i do have a few credits on one of my acc and want to use it to upgrade to ultra plan.. there is no option in the payment page to use the in-store credits.. do i have to email doteasy to use credits for upgrade???

As I know. you can view the credits in the member zone under  "view in-store credits" or something...check it out...and the credits will be automatically used before they getting you to pay...