Doteasy Peer to Peer Support Forums

General Category => Hosting Services => Topic started by: Ghados on May 12, 2011, 09:52:21 PM

Title: cPanel user name
Post by: Ghados on May 12, 2011, 09:52:21 PM
How come my cPanel & FTP user name is different from my member ID for the member zone?
Title: Re: cPanel user name
Post by: DotEasyTechK on May 13, 2011, 09:46:26 PM
Because cPanel has a character limit of 8 characters for user names, your cPanel & FTP user name may be slightly different from your member ID used to log into your member zone.

If your member ID is greater than 8 characters, your cPanel & FTP user name should be the first 8 characters of your member ID.

To verify your cPanel/FTP user name, simply click on the "FTP Info" link under the quick reference section of your member zone and your user name will be displayed under that link.
Title: Re: cPanel user name
Post by: sourcream on August 09, 2011, 10:44:24 PM
is there any way to change the cPanel username then? how about the member ID?