Doteasy Peer to Peer Support Forums

General Category => Hosting Services => Topic started by: VSW on April 29, 2010, 04:38:07 PM

Title: Can't view uploaded site
Post by: VSW on April 29, 2010, 04:38:07 PM
I've uploaded my index page and when I go to my site it takes me to Doteasy home page???
Please help, thanks.
Title: Re: Can't view uploaded site
Post by: Doteasy on April 29, 2010, 04:39:32 PM
Please PM me with your domain and I will assist you further.
Title: Re: Can't view uploaded site
Post by: Doteasy on April 29, 2010, 04:42:13 PM
Your hosting account is hosted on a newer server (cpanel) which has a different root directory '/public_html'. Please refrain from deleting files or folders not created by you; as deleting it will affect your FTP account from functioning properly. I will need to help you submit a request to recreate your FTP account, please back up your web files and email and confirm with us when you are ready for the reset.

There will be no charge for the reset this time. However if you happen to remove any system files or folders next time, please be advised there will be a service fee to restore the system files and folders.