outlook setup, member zone IMAP, POP disabled?

[lalamax]

I'd like to setup outlook to retrieve e-mail from our Doteasy hosted site. Webmail works fine. I was looking into the site admin panel and found this - POP + IMAP Server Disabled and no way to enable .

Please help me resolve, thanks!

[Doteasy]

If your hosting account is with our Ensim control panel, you will need to follow these tutorials.
https://kb.doteasy.com/categories/Email+Services/POP3/