Author Topic: Junk email filter not very smart  (Read 11647 times)

Offline pijkieflynn

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Junk email filter not very smart
« on: April 19, 2012, 11:06:46 AM »
Hi All

I wonder if anybody could help? I have a webmail account that puts every single incoming email directly into the junk email folder. I have unmarked many mails as not junk and also added the email address as a contact. They are  still going directly into junk email!!
I am now accessing through POP mail into my Outlook but only my webmail inbox will download, not the webmail junk!
Any help would be much appreciated.

Thanks

Darren

Offline Doteasy

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Re: Junk email filter not very smart
« Reply #1 on: April 19, 2012, 08:41:11 PM »
Are you using Doteasy as your email service provider?
Do you subscribe to our Email protection system?

Regarding your issue, please open a ticket or give us a call so that we can better assist you. Thank you.