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Email protection: unable to see trapped messages


I have Spam & Email Virus Protection in place, however when I go to the page after receiving a notification of trapped messages, there are no messages displayed. This was working fine up until a couple of days ago, and I use only the default account.
Did I accidentally trip a setting? Has anyone else experienced this problem?
Thanks in advance.

make sure to select "Default" on the drop-down menu to show all the trap emails from other email accounts and not only your admin email account.


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