All domains that are registered with Doteasy are locked by default to prevent unauthorized domain transfers.
The Doteasy domain locking is an add on service you can subscribed to with your domain registration which will allow you to unlock your domain from your member zone without having to contact our support team.
If you have not subscribed to the domain locking add on service & would like to unlock your domain, please contact our support team for further assistance:
https://www.doteasy.com/ContactUs/SMS3/