Author Topic: Some questions before signing up  (Read 5424 times)

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Offline Ghados

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Some questions before signing up
« on: May 14, 2010, 11:15:10 PM »
I have a few questions:

I was wondering if anyone can tell me about cancellation policies
and or any trail periods available.

If I wanted to cancel soon would I get a full refund?

Do the hosting plans support or have space for video files?

Is there 24/7 live technical support?

Is there unlimited bandwith for transfering files?

how would I go about getting search engine optimization?

Offline Doteasy

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    • Doteasy Technology Inc.
Re: Some questions before signing up
« Reply #1 on: May 17, 2010, 10:34:13 PM »
I was wondering if anyone can tell me about cancellation policies
and or any trail periods available.

-- You can contact us to cancel your account at any time you wanted. Please note that there are no trail period for new hosting sign up.

If I wanted to cancel soon would I get a full refund?

-- Only hosting renewal service within 45 days will receive full refund.

Do the hosting plans support or have space for video files?

-- Yes, video is support. However it is for HTTP video streaming only. If you need spaces for your large video files, please consider to subscribe to the Unlimited hosting package which included with Unlimited disk storage spaces.

Is there 24/7 live technical support?

-- Yes, we do. You can use our Contact Us form to submit your questions or requests at any time you want.

Is there unlimited bandwith for transfering files?

-- FTP or File Transfer are part of the traffic allowance that included with your hosting package. If you are with the Unlimited hosting package, you will have unlimited FTP transfers.

how would I go about getting search engine optimization?

-- We are sorry that we do not provide SEO service. However, we can guide you on how to get your website on the search engines.

 

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