Author Topic: Websites down, cpanel down, our main domain goes to a page not found but OURs  (Read 4216 times)

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Offline nickgermaine

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  • Posts: 2
This is what I get when I attempt to go to hillcan.com/cpanel

404 Not Found
The server can not find the requested page:

dprhcp130.doteasy.com/login.php (port 443)
Please forward this error screen to dprhcp130.doteasy.com's WebMaster.

This is what I get when I try to go to any of our websites, other than our main domain (hillcanproductions.com, nickgermaine.ca, pathfinder.hillcan.com, etc these are all addon domains, and they all bring up the following):

Not Found

The requested URL /index.php was not found on this server.

Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.

However, when I go to my main domain, hillcan.com, (this actually forwards to hillcan.com/hillcanproductions, i.e. hillcanproductions.com) I get OUR custom 404.shtml error page.

Why is this happening?  I was just online, working on a clients wordpress site which I am builindg on our hosting, and everything just went between making a change to a page and refreshing the page...  Of course, doteasy support is closed on sunday.

Offline Doteasy

  • Administrator
  • Jr. Member
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  • Posts: 85
    • Doteasy Technology Inc.
A mod sec brute force login rule was triggered and this is why you was not able to see your website. The issue had been resolved for you. Just to let you know that you can still submit tickets to our support team on Sunday as our support center opens from Monday to Sunday. Thanks.