Doteasy Peer to Peer Support Forums

General Category => Hosting Services => Topic started by: Technoob2 on November 17, 2010, 02:00:37 AM

Title: Ftp error bad username or password?
Post by: Technoob2 on November 17, 2010, 02:00:37 AM
I cannot seem to access the ftp ip. Giving error bad username or password. Please let me know if there is another password i should be using.

Title: Re: Ftp error bad username or password?
Post by: DoteasySupportPC2 on November 17, 2010, 02:03:27 AM
Please ensure that the FTP username and password is exactly the same as your Doteasy memberID and password. (username and password are case sensitive)

We suggest you that if you are using a firewall, please disable it when you are using FTP. Firewalls can interfere with the operation of FTP.

Another suggestion you may wish to try is to check if your FTP software is using passive mode transfers. If it is, try disabling passive mode. If it is not, try enabling passive mode. This may solve your FTP problem.