Author Topic: Ftp error bad username or password?  (Read 4880 times)

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Offline Technoob2

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Ftp error bad username or password?
« on: November 17, 2010, 02:00:37 AM »
I cannot seem to access the ftp ip. Giving error bad username or password. Please let me know if there is another password i should be using.


Offline DoteasySupportPC2

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Re: Ftp error bad username or password?
« Reply #1 on: November 17, 2010, 02:03:27 AM »
Please ensure that the FTP username and password is exactly the same as your Doteasy memberID and password. (username and password are case sensitive)

We suggest you that if you are using a firewall, please disable it when you are using FTP. Firewalls can interfere with the operation of FTP.

Another suggestion you may wish to try is to check if your FTP software is using passive mode transfers. If it is, try disabling passive mode. If it is not, try enabling passive mode. This may solve your FTP problem.

 

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