Doteasy Peer to Peer Support Forums
General Category => Hosting Services => Topic started by: Ghados on May 12, 2011, 09:52:21 PM
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How come my cPanel & FTP user name is different from my member ID for the member zone?
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Because cPanel has a character limit of 8 characters for user names, your cPanel & FTP user name may be slightly different from your member ID used to log into your member zone.
If your member ID is greater than 8 characters, your cPanel & FTP user name should be the first 8 characters of your member ID.
To verify your cPanel/FTP user name, simply click on the "FTP Info" link under the quick reference section of your member zone and your user name will be displayed under that link.
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is there any way to change the cPanel username then? how about the member ID?