Author Topic: [SOLVED] Sync Smartmail to Outlook  (Read 25618 times)

Offline cfrancisco

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[SOLVED] Sync Smartmail to Outlook
« on: January 13, 2013, 03:47:27 PM »
I have an email account set up with smartmail.  How do I set up that account to also come into my outlook?  I tried setting it up like I normally do my email(manually enter the IMAP settings), but it doesnt seem to want to work.  This is the only account that I have set up through smartmail, so I am assuming I have to go about it a different way.  I am running Outlook 2007.
Thanks in Advance.
« Last Edit: February 20, 2013, 07:36:15 PM by Doteasy Marketing »

Offline bpineda

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Re: Sync Smartmail to Outlook
« Reply #1 on: January 18, 2013, 12:26:04 AM »
I too have my email service on smartmail. Try using POP instead of IMAP and manually enter your mail settings. I was told that their smartmail servers do not support IMAP. You can confirm this by contacting support.

I use the following settings:

username: <full email address>
password: <your email password>

incoming mail server (POP): mail.<your domain name> (ex. mail.sampledomain.com)
port: 110
SSL: unchecked

outgoing mail server (SMTP): mail.<your domain name>
port: 587
SSL: unchecked
my outgoing server requires authentication: checked (use same settings as incoming server)

Let me know how it goes.