Author Topic: SmartMail Downgrade?  (Read 5224 times)

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Offline lalamax

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SmartMail Downgrade?
« on: September 14, 2010, 10:47:49 PM »
I have a new domain name with you, however the Horde mail is not what I used to. Can I downgrade my email service back to SmartMail?

How much will you charge?

Do I have to backup my email accounts?

Thank you.

DotEasyTechK

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Re: SmartMail Downgrade?
« Reply #1 on: December 22, 2010, 07:51:30 PM »
you can downgrade your web mail interface to Smartmail if you prefer.

there is no charge however, you will need to retreive any email messages you need to save that are currently being stored online.

When you are ready, you can submit a case ticket & a representative will be able to help make the change:
https://www.doteasy.com/ContactUs/SMS3/