Author Topic: email not working  (Read 9149 times)

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Offline skittles

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email not working
« on: August 05, 2011, 11:52:58 PM »
hi everybody! I have my domain registered with doteasy but my website is with Wix.com... it seems like I am not getting any emails... can anyone help? thanks!

Offline Hilarium

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Re: email not working
« Reply #1 on: August 08, 2011, 05:06:05 PM »
did you change your dns to wix?? if you did... then the email services will also be switched to wix...

log into your webmail for doteasy. note down the URL for the page... it should be something.doteasy.com.

then just contact wix and ask them to change the mx record to something.doteasy.com

Offline skittles

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Re: email not working
« Reply #2 on: August 09, 2011, 10:59:12 PM »
yes i changed the dns to wix.....im getting confused....so email and my web hosting are two different things? or are they at the same thing? i never changed any settings for my email....why is my email with wix then?

Offline Ghados

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Re: email not working
« Reply #3 on: August 09, 2011, 11:14:42 PM »
your email services are a part of your hosting services.

So, when you change the DNS name servers to WIX, what you are doing is transferring the hosting services to WIX who will be you web hosting provider for your web site, email, and other hosting services


Offline Hilarium

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Re: email not working
« Reply #4 on: August 09, 2011, 11:28:22 PM »
i believe wix doesnt provide email services...

you can check here to confirm:

http://support.wix.com/index.php/Connecting_your_email

Offline starburst

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Re: email not working
« Reply #5 on: August 09, 2011, 11:43:51 PM »
interesting....thanks for the advise....i'll get back soon if i have any more questions!