Author Topic: Cannot send email with attachment larger than 5MB  (Read 10000 times)

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Offline Technoob2

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Cannot send email with attachment larger than 5MB
« on: June 22, 2011, 11:47:31 PM »
We are having some issues with emails not getting delivered. The majority of emails we find that are not
getting delivered have attachments of larger than 5mb. Any idea to assure delivery of
the emails?

Our account is on basic web hosting plan.

DotEasyTechK

  • Guest
Re: Cannot send email with attachment larger than 5MB
« Reply #1 on: June 29, 2011, 11:11:55 PM »
The basic hosting plan has an email size limit of 5MB that can be sent or received.

If you need to send files larger than 5MB, you can upload the files to your Doteasy FTP & simply send the URL for the file which the recipient can visit to download the file.

Alternatively, you can consider upgrading to either our Ultra or Unlimited hosting plans which provide an email size limit of 10MB.

You can also purchase the Doteasy MailPro add on service which will increase your email message size limit to 20MB

Offline jyaniv

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  • Posts: 41
Re: Cannot send email with attachment larger than 5MB
« Reply #2 on: August 08, 2011, 10:52:31 PM »
What if I want more than 20 MB? Can I pay for more attachment size?